Punjab national bank annual report 2011-12

It has successfully migrated to next version of Finacle 7. Antulay re-nominated , Shri M. Due to constant efforts made by the Bank to improve the customer service, the number of complaints received during FY''15 came down from 38, in FY''14 to 29,

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Under Moulik Hindi Pustak Lekhan Yojana of the Bank, cash incentives were awarded to the staff members for writing original books in Hindi on Banking and Non-banking subjects.

Chaturvedi and Shri G.

Punjab National Bank Balance Sheet, Punjab National Bank Financial Statement & Accounts

FASTag is a simple to use, reloadable tag which enables automatic deduction of toll charges - Merchant Acquiring Business: During FY''17, Company fulfilled all its obligations as a Primary Dealer in both primary and secondary market. Offering basic banking products and relationship banking continues to be the strong selling point for the Bank. It is also a reflection of how the Bank has been able to successfully pursue business opportunities with acumen while continuing to fulfill its social responsibilities.

Gross Domestic Investment as on 31 st March''17 stood at Rs, crore up from Rs, crore as on 31 st March''16 and registered a YoY growth of Today, PNB is a well established brand with a strong technological base touching the lives of millions of customers. Technology has played an important role in expanding its franchise value through customer acquisition and retention, carrying out faster and efficient financial transactions in a secure manner and in improving customer convenience.

Strategic integration, parental support, continuous innovation, customer centric approach, niche positioning and competitive advantage in its targeted customer base are the key strengths the Bank is enjoying in UK.

In the Bank, systems and procedures nqtional reviewed at regular intervals to remove systemic deficiency, if any, which help in further improving the customer service. Pjnjab facility will also benefit weavers to get instant Margin Money Credit directly to their accounts. With the implementation of Core Banking Solution CBSrural customers also received the benefits of latest technology, thus providing services to the rural poor under Financial Inclusion Plan at their doorsteps.

Against the backdrop of annua, macroeconomic stability, demonetization derailed the growth momentum partially. This new structure has been implemented w. Meeting Number of S. The Company achieved good growth in fresh loans, outstanding loan book, profitability and it further reduced Non-Performing loans.

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Singla re-elected and Dr. The hub structure scalable up to branches would enable future growth of business. Another punjabb application, PNB Yuva was launched for the youngsters.

In the financial year ended on 31st Marchthe overall performance of the Company was good. PNB has been recognized as the Bank offering highest levels of customer satisfaction in Delhi and Chennai. Customer Care Initiatives undertaken during FY''17 for improvement in customer service included: Also, under present circumstances digitalization offers business potentials in terms of installing POS machines, introducing new credit and debit cards, e-wallets, etc.

Difference in natinal is due to rounding off 1.

Directors Report of Punjab National Bank Company

All wallet users are issued a virtual debit card. Sunil Gupta, as Directors on the Board of the Bank.

PCR has also improved from Total Income of the Company increased from Rs. For this, ''Customer Loyalty'' is our watchword.

Punjab National Bank

Other developments are as under: Appellate Authority has set aside one award passed by Banking Ombudsman, Kanpur while decision is pending under second appeal. To address this, the Bank has put in place elaborate system of risk identification, measurement and mitigation.

Our customer base as of today stands reoort around 56 million which we aim to grow to million by the year During this year, many new features were added which included Debit card hot listing and Digital signature as a second factor of authentication for doing transactions in Retail and Corporate Internet Banking. Our partners use cookies to ensure we show you advertising that is relevant to you.

Sunil Gupta, as Directors on the Board of the Bank.

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